Shipping policy

Shipping Policy

Processing time Orders are processed within [1–3] business days of purchase (excluding weekends and holidays). You'll receive a confirmation email with tracking information once your order ships.

Shipping rates and delivery estimates

Delivery times are estimates and are not guaranteed; they may vary due to carrier delays, weather, or customs (for international orders).

Shipping locations We currently ship to [United States / and list other countries].

International orders International customers are responsible for any customs duties, taxes, or import fees charged by their destination country. These are not included in the order total.

Order tracking Once your order ships, you'll receive a tracking number via email. Please allow 24–48 hours for tracking information to update.

Lost or missing packages If your tracking shows delivered but you haven't received your package, please check with neighbors and your local carrier first, then contact us at tribrushes@gmail.com within [7] days so we can investigate.

Incorrect address Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly entered address, though we're happy to help however we can if you catch it quickly.